Management of your orders
You can send us your orders:
- by email
- by phone
- by fax
- via our e-Shop
Your orders are processed as soon as we receive them: a confirmation is sent back to you within 24 hours.
With the exception of export orders, large volumes and exceptional cases, orders placed before 12 noon can be shipped the same day.
Our prices are exclusive of VAT, EXW Doudeville.
Minimum order quantity
France: min. 125,00 €EXCL. (excl. transport)
Export: min. 350,00 €EXCL.(excl. transport)
Please contact us for more information.
Our logistics partners
Transport costs (France)
Metropolitan France
Up to 149,99 € | Flat rate 20,00 € |
From 150,00 € to 299,99 € | Flat rate 33,00 € |
From 300,00 € | Free shipping(1) |
From 200,00 € (via e-Shop) | Free shipping(1) |
Express delivery | Actual costs |
High mountain | +15,00 € |
Corsica & Ile de Ré
Under 299,99 € | Flat rate 33,00 € |
From 300,00 € to 799,99 € | Flat rate 88,00 € |
From 800,00 € | Free shipping(1) |
Express delivery | Actual costs |
Transport costs (Export)
Belgium
Under 350,00 € and 7kg | Flat rate 22,00 € |
From 7kg to 20kg | Flat rate 32,00 € |
From 20kg to 50kg | Flat rate 55,00 € |
From 350,00 € | Free shipping(1) |
From 300,00 € (via e-Shop) | Free shipping(1) |
Express delivery | Actual costs |
Export (Europe)
Under 3500,00 € | Actual costs |
From 3500,00 € | Free shipping(1) |
Express delivery | Actual costs |
Export (outside Europe)
For all orders | Actual costs |